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YHJF - Heating: High Electric Bill

Article ID: 430
Last updated: 12 Apr, 2021

York Heat Pumps: YHJF

Re: Heating - High Electric Bill

When the customers reports an electric bill that is much higher than normal, that typically means that the auxiliary heaters are operating more than normal.

► The blower and auxiliary heaters are typically working normally or the customer would also be experiencing no heat.


Qty Possible Causes:
2 Refrigerant Charge
1 Bad Expansion Valve
No Power to O/D Unit
Bad Capacitor
Control in Lockout
1 Compressor Problem
Defrost Problem
Thermostat Issue
1 Ductwork Problem
Bad Control Board


CHECKOUT:

1. Check Unit Status & Power

  • Unit Status
  • Power
    • Disconnect power to O/D unit by pulling disconnect or turning off breaker.
    • Open the electrical compartment cover. 
    • Inspect for burnt wiring or burnt contactor contacts.
    • Re-apply power to the unit.
    • Check for 200 - 240VAC power on the contactor inlet.
      • No Power = Tripped Breaker or Bad Wiring
    • Check for 24VAC between "R" and "C" on the defrost control board.
      • No Power = Blown Low Voltage Fuse or Bad Transformer
    • Set the Thermostat to call for heat.
    • Check for 24VAC between "Y" and "C" on the defrost control board.

2. Check Compressor Operation

  • Re-Apply Power to the unit (if turned off from previous step).
    • Compressor and Condenser Fan start and run normally → Step 3. Check Refrigerant Pressures
    • Compressor Hums but Doesn't Run = Bad CapacitorLocked-up Compressor, or Burnt Compressor Wiring​​​​​​​

3. Check Refrigerant Pressures

  • Hook-up refrigerant gauges to the pressure ports on the unit.
    • Blue ⇔ "True Suction" Port (Not The Suction Line)
    • Red ⇔ High Pressure (either refrigerant line)
  • Monitor pressures as the system operates.
Normal Pressure Range
Refrigerant 0-30 Deg O/D 30-50 Deg O/D
R410A
  • 75-100 Suction
  • 250-320 Discharge
  • 100-150 Suction
  • 250-375 Discharge
  • If a Liquid-Line Sight Glass is installed, observe for bubbles in the sight glass (after the system has been operating for at least 5 min.)
  • Suction Pressure Issues
    • Low Suction Pressure + Normal or High Discharge Pressure + Clear Sight Glass + Expansion Valve Frosting = Bad O/D Expansion Valve 
    • Low Suction Pressure + Low Discharge Pressure + Bubbles in Sight Glass + Expansion Valve Frosting = Low Refrigerant Charge
      • Try adding refrigerant through the Low Pressure gauge.
        • Suction and Discharge Pressures should gradually increase as refrigerant is added.
        • If the Discharge Pressure increases but the Suction stays low or drops = Bad O/D Expansion Valve
  • High Pressure Issues
    • Monitor pressures and temperature as the system operates.
      • If the discharge pressure exceeds Normal Range or kicks-off on Hi Pressure safety in the first 5 minutes = Refrigerant Overcharge or No Indoor Blower
    • Clear Sight Glass + High Discharge Pressure + High Suction Pressure = Overcharged
    • Clear Sight Glass + High Discharge Pressure + Low Suction Pressure = Bad Expansion Valve
    • Bubbles in Sight Glass + High Discharge Pressure = Low Indoor Heat Transfer → Step 5. Check Air Temperature Rise

4. Check Compressor Discharge Temperature

  • Use a multi-meter to check the temperature of the compressor discharge line.
  • Normal Temperature = 120 - 150 deg.
    • Low Discharge Temperature = Inefficient Operation
    • High Discharge Temperature = Low Refrigerant Charge or Underfeeding Expansion Valve

5. Check Air Temperature Rise

  • Remove "W1" and "W2" form the air handler terminal block.
  • Check the Return Air Temperature near the unit or in the filter compartment.
  • Check the Supply Air Temperature.
    • Normal Temperature Rise = 15-20 deg.
      • Abnormally Low Return Air Temperature ⇒ Check Return Ductwork for Cold Air Infiltration
      • Low Temperature Rise = Inefficient Operation
      • High Temperature Rise = Low Airflow
    • RE-HOOK "W1" AND "W2" WIRES ON THE AIR HANDLER!

6. Check Thermostat Aux Settings (New VisionPro 8000)

  • Check the Aux Heat Control Setting
    • Under Installer Setup, go to Setup #309
      • Change from "comfort" to "2.0" or "3.0"
    • Press Done to save changes.
      • This change doesn't allow Aux Ht operation unless the indoor temperature drops [#309] degrees below setpoint.
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Article ID: 430
Last updated: 12 Apr, 2021
Revision: 8
Access: Public
Views: 69
Comments: 0