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Compressor Not running

Article ID: 287
Last updated: 21 Apr, 2017

Heat Pump / Air Conditioner

Re: Compressor Not Running

The contactor is pulled-in but the compressor is not operating.

  • No Compressor Amperage
  • Equal Suction & Discharge Pressure

Qty Possible Causes:
1 Bad Capacitor
Internal Overload Open
Locked-Up Compressor
No Line Voltage
Burnt Wires
Bad Contactor

CHECKOUT:

1. Check Power

  • Disconnect power to the outdoor unit by pulling the service disconnect.
  • Remove the outdoor unit electrical access panel.
  • Look for any signs of burnt wires or controls.
  • Re-apply power to the unit by re-inserting the service disconnect plug.
  • Check for 230VAC power entering the contactor.

2. Check Compressor for Short

  • Remove potential power from the unit by pulling the service disconnect.
  • Check for a "Short-to-Ground" on the inlet power.
    • At the contactor, check for resistance between both inlet power legs and ground.
      • Any resistance = Electrical Short
        • Remove inlet power from the contactor and re-check the inlet wiring and contactor separately.
  • Check for a "Short-to-Ground" on the outlet power.
    • At the contactor, check for resistance between both outlet power legs and ground.
      • Any Resistance = Shorted Component
        • Remove the compressor wiring (all 3 legs) and check resistance between each compressor terminal & ground.
          • Any Resistance = Shorted Compressor Windings
  • If no electrical short is identified, check the breaker at the breaker box and reset if necessary.

3. Check Capacitor

  • Remove power to the unit by pulling the service disconnect.
  • Identify the compressor capacitor.
  • Discharge the capacitor by shorting the terminals with a screw driver.
  • Remove the wires attached to "C" and "HERM".
  • Move Multi-Meter leads to COM and MFD.
  • Set Meter to 200 MFD.
  • Place one lead on each side of the capacitor. 
  • Confirm MFD reading with capacitor rating.
    • Less than 80% of rating = Bad Capacitor
  • SWITCH METER LEADS BACK TO COM AND V BEFORE PROCEEDING!

4. Check Compressor Windings / Overload

  • Remove power from the unit by pulling the service disconnect.
  • Remove the compressor "Common" wire, either at the contactor or at the compressor.
  • Check resistance of the compressor windings from "Common" to "Start" and "Common" to "Run".
    • Resistance Between Each Winding = Compressor Ready to Start --> Step 5. Check Compressor / Contactor
    • No Resistance on Either Winding = Burnt Compressor Terminal, Open Compressor Windings or Internal Overload Open
      • Check the compressor temperature
        • Cool compressor + No Resistance = Open Windings or Burnt Compressor Terminal
        • Hot Compressor + No Resistance = Internal Overload Open
          • It may be necessary to cool the compressor with water until the overload resets.

5. Check Compressor / Contactor

  • Check to see if the contactor is physically pulled-in.
    • Not Pulled-In --> Check for 24VAC across the contactor coil.
      • Power but Not Pulled-In = Bad Contactor
      • No Power = Thermostat not Calling or Safety Tripped
  • Re-apply line voltage power by re-inserting the disconnect plug.
    • Compressor Hums but Doesn't Start = Locked-Up Compressor
      • Add a "Hard-Start" and Re-Try
    • Compressor Doesn't Run or Attempt to Start:
      • Re-check for 230VAC inlet power at the contactor.
      • Check for 230VAC outlet power at the contactor.
        • Contactor Pulled-in but No Power = Bad Contactor

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Article ID: 287
Last updated: 21 Apr, 2017
Revision: 8
Access: Public
Views: 96
Comments: 0
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