Knowledgebase

ERC - Outdoor Unit Not Running

Article ID: 355
Last updated: 8 Feb, 2023

York Heat Pump: ERC

Re: Outdoor Unit Not Running

The indoor blower is operating, but the outdoor unit fan and compressor are not running.


Qty Possible Causes:
No Line Voltage Power
Bad Capacitor
Control Board Lockout
No Call on "Y"
Bad Contactor
1 Bad Control Board
Bad Pressure Switch


CHECKOUT:

1. Check High Voltage Power & Contactor

  • Check for 230VAC inlet power across L1 and L2 of the compressor contactor.
    • No Power ⇒ Check Disconnect and Breakers
      • Check for a "Short-to-Ground" before checking breaker!
  • Check to see if the compressor contactor is pulled-in.
    • Not Pulled-In → Step 2. Check Low Voltage
    • Pulled-In + Inlet Power + Not Running = Bad Contactor or Bad Capacitor
      • Check for 230VAC on the leaving side of the contactor.
        • Power In + No Power Out = Bad Contactor
        • Power Out + Not Running ⇒ Check for a Bad Capacitor
          • Motor and Compressor may both be off on over-temperature

2. Check Low Voltage Power

  • Ensure the thermostat is calling for either heating or cooling.
  • At the defrost control board, check for 24VAC between "R" and "C".
    • No Power = Bad Transformer or Loose Wiring
  • Check for 24VAC between "Y" and "C" on the defrost board.
    • No Power = No Call from the Thermostat ⇒ Recheck Stat
      • Look for a Condensate Overflow Switch at the air handler.
  • Check for 24VAC at the compressor contactor coil.
    • 24V Power Present but not Engaged = Bad Contactor
    • No Power at Contactor + Power on "Y" = Control Board Lockout or Bad Defrost Control

3. Check Refrigerant Charge

  • Hook-up refrigerant gauges to the unit and observe pressure readings.
    • High Pressure Switch should open above 450 psig.

4. Test Safety Circuit

  • Disconnect the two wires from the defrost board "Switch" terminals.
  • Check resistance through the safeties.
    • Pressures Normal + Open Safety = Bad Pressure Switch
This article was:   Helpful | Not helpful
Report an issue
Article ID: 355
Last updated: 8 Feb, 2023
Revision: 6
Access: Public
Views: 27
Comments: 0