Knowledgebase

ERA - Won't Defrost/Outdoor Coil Frozen

Article ID: 464
Last updated: 8 Feb, 2023

York Heat Pump: ERA

Re: Not Defrosting / Frozen

The ERA models use a Time & Temperature control board.

The board uses a Coil Thermostat and Timer to determine the proper conditions for defrost to occur (timer adjustable for 30, 60 or 90 minutes).


Qty Possible Causes:
1 Bad Defrost Stat
 1 Bad Condenser Fan Motor
Bad Fan Capacitor
  Bad Defrost Board
Low Refrigerant Charge
Bad Expansion Valve
Bad Reversing Valve


CHECKOUT:

1. Check Outdoor Fan

  • Inspect the outdoor unit and make sure the outdoor fan is operating normally.
    • Fan Operating → Step 2. Test Defrost Cycle
    • No Fan ⇒ Check for 230VAC to the fan motor.
      • No Power = Bad Control Board or Unit in Defrost
      • Power + No Fan = Bad Condenser Motor or Capacitor ⇒ Check Capacitor

2. Test Defrost Cycle

  • Jump the TEST pins to force the unit into defrost (hold TEST pins until unit enters defrost).

3. Check Refrigerant Pressures

  • Hook-up refrigerant gauges to the pressure ports on the unit.
    • Blue --> "True Suction" Low Pressure
    • Red --> High Pressure (either refrigerant line)
  • Monitor pressures as the system operates.
Normal Pressure Range
Refrigerant 0-30 Deg O/D 30-50 Deg O/D
R-22
  • 20-35 Suction
  • 160-220 Discharge
  • 36-65 Suction
  • 170-260 Discharge
  • Low Pressure Issues
    • Low Suction + Low Discharge + Expansion Valve Frosting = Low Refrigerant Charge or Bad O/D Expansion Valve
      • Try adding refrigerant through the Low Pressure gauge.
        • Suction and Discharge Pressures should gradually increase as refrigerant is added.
        • If the Discharge Pressure increases but the Suction Stays Low or Drops = Bad O/D Expansion Valve

4. Check Defrost Stat

  • Disconnect high voltage power from the unit by pulling the service disconnect or turning the breaker off.
  • Disconnect the two wires from the defrost board connected to "T-STAT".
  • Test resistance of the stat.
    • Stat should Close below 30 deg. and Open above 65 deg.

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Article ID: 464
Last updated: 8 Feb, 2023
Revision: 4
Access: Public
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