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GSZ14 - Defrost Problem, Outdoor Coil Frozen

Article ID: 622
Last updated: 5 Jan, 2026

Goodman Heat Pump: SSZ14/GSZ14

Re: Defrost Problem, Outdoor Coil Frozen

The Goodman SSZ14/GSZ14 Heat Pump uses a Time & Temperature Defrost Board.

► There are two different defrost boards used on these models. 

  • PCBDM101 = Simple Time & Temperature Defrost Board
  • PCBDM133S = Advanced Time & Temperature Defrost Board with Extra terminals: "Cont" = Output to Contactor, "PS1" & PS2" = Pressure Switch Inputs.
Qty Possible Causes:
2 Bad or Disconnected Defrost Stat
Bad Defrost Board
Low Refrigerant Charge
Bad Cond Fan Motor / Capacitor
Mis-Located Defrost Stat
Stuck Reversing Valve
Defrost Timer Set Too Long
Stuck Contactor

CHECKOUT:

1. Check Operating Status

  • If the outdoor unit is running, check for 24VAC at the contactor.
    • No Power + Unit Operating = Stuck Contactor
  • If the outdoor unit is not running, set the thermostat to call for heat.
  • Ensure that the compressor and outdoor fan start and run properly.

2. Check Fan Motor

  • With the compressor operating, use a multi-meter to check for 230VAC power between the motor's Purple and Black wires.
    • No Power = Bad Defrost Board or In Defrost Mode
    • Power + No Operation ⇒ Possibly a Bad Fan Motor or Capacitor.
      • Check the physical temperature of the motor.
        • A Hot Motor = Motor may be overheated and out on its internal overload (motor may have to cool).

3. Check Defrost Board

  • Check Board Power
  • Check for 24VAC between "C" and "R" on the defrost board.
    • No Power = Mis-wired Low Voltage
  • Check for 24VAC between "C" and "Y" on the defrost board.
  • Check Defrost Thermostat
  • ► The Defrost Thermostat should close its contacts at 30deg and open at 60deg.
  • Check for 24VAC between "C" and "R-DFT" (Red) on the defrost board.
  • Check for 24VAC between "C" and "DFT" (Red) on the defrost board.
    • No Power on Either Terminal = No Power on "R" or Bad Defrost Board
    • Power on Both Terminals = Defrost Stat Closed, Ready for Defrost
    • Power on One Terminal Only = Defrost Stat Open, Not Ready for Defrost
      • Cold Coil + Open Defrost Stat = Bad or Disconnected Defrost Stat
      • Warm Coil + Open Defrost Stat ⇒ It may be necessary to temporarily bypass the stat by placing a jumper across "R-DFT" and "DFT".
  • Force a Defrost Cycle by jumping the Test pins on the defrost board.
    • A defrost cycle should initiate within 5 seconds.
      • Defrost Stat Closed + No Defrost Cycle = Bad Defrost Board
      • Initiates Defrost + Terminates Quickly = Wrong Stat Location (Must be on a coil feeder line between the metering device and coil)
      • Normal Defrost Cycle ⇒ Check refrigerant pressures in defrost mode: Should come-up to approx. 300-350psi (Head) and at least 100psi (Suction) to terminate.

DEFROST MODE

  • Connect a thermometer to the liquid line near the outdoor unit.
  • Initiate a Defrost Cycle by jumping the TEST pins.
  • Monitor system pressures and the liquid line temperature while the unit is in a defrost cycle.
  • Suction and Discharge pressure should slowly climb as the coil warms.
    • Suction Pressure, Discharge Pressure and Liquid Line Temperature Don't Increase ⇒ Check Heating Refrigerant Charge pressures (below)
Defrost Termination
Refrigerant Suction Pressure Discharge Pressure Liquid Line Temperature
R410A

100-120 Suction

300-375 Discharge

80-90 Deg


4. Check Heating Refrigerant Charge

Hook-up refrigerant gauges to the pressure ports on the unit.

  • Blue ⇒ True Suction Pressure Port
  • Red ⇒ High Pressure Port (Either refrigerant line)
  • Monitor pressures as the system operates.
  • ► If the outdoor coil is still frozen, suction pressures will be low.
Normal Pressure Range
Refrigerant 0-30 Deg O/D 30-50 Deg O/D
R410A
  • 70-100 Suction
  • 250-320 Discharge
  • 100-135 Suction
  • 250-375 Discharge
  • Low Pressure Issues
    • Low Suction + Low Discharge + Expansion Valve Frosting = Low Refrigerant Charge 
      • Try adding refrigerant through the Low Pressure gauge.
        • Suction and Discharge Pressures should gradually increase as refrigerant is added.
        • If the Discharge Pressure increases but the Suction stays low or drops = Bad Expansion Valve
    • Low Suction + High Discharge + Expansion Valve Frosting = Bad Expansion Valve
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Article ID: 622
Last updated: 5 Jan, 2026
Revision: 14
Access: Public
Views: 5096
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