Knowledgebase

BHQ - Defrost Problem/Outdoor Coil Frozen

Article ID: 589
Last updated: 30 Jan, 2023

York Heat Pump: BHQ

Re: Not Defrosting / Frozen

  • The BHQ units have three control boards (CFM Board, Heater Board & a Demand Defrost control board).
  • The Defrost Board uses an Ambient (outdoor) Sensor and Liquid Line Sensor to determine the proper conditions for defrost to occur.

Qty Possible Causes:
Bad Liquid Line Sensor
Bad Condenser Fan Motor
Bad Fan Capacitor
Bad Defrost Board
Low Refrigerant Charge
Bad Expansion Valve
Stuck Contactor


CHECKOUT:

1. Check Contactor 

  • Check for 24VAC across the contactor coil.
    • No Power + Unit Running = Stuck Contactor

2. Check Outdoor Fan

  • Inspect the outdoor unit and make sure the outdoor fan is operating.
    • Fan Operating → Step 3. Test Defrost Cycle
    • No Fan ⇒ Check for 230VAC to fan motor on connector plug between Red and Black wires.
      • No Power = Bad Control Board or Unit in Defrost

3. Test Defrost Cycle


4. Check Refrigerant Pressures

  • Hook-up refrigerant gauges to the pressure ports on the unit.
    • Blue ⇔ Low Pressure
    • Red ⇔ High Pressure 
  • Monitor pressures as the system operates.
Normal Pressure Range
Refrigerant 0-30 Deg O/D 30-50 Deg O/D
R410A
  • 75-100 Suction
  • 250-320 Discharge
  • 100-150 Suction
  • 250-375 Discharge
  • Low Pressure Issues
    • Low Suction + Low Discharge + Bubbles in Sight Glass + Expansion Valve Frosting = Low Refrigerant Charge
      • Try adding refrigerant through the Low Pressure gauge.
        • Suction and Discharge Pressures should gradually increase as refrigerant is added.
        • If the Discharge Pressure increases but the Suction stays low or drops = Bad Expansion Valve

5. Check Liquid Line Sensor

  • Disconnect high voltage power from the unit by pulling the service disconnect or turning the breaker off.
  • Disconnect low voltage from the defrost board by removing the Red, "R" wire.
  • Disconnect the two wires from the defrost board connected to "COIL" and "COIL G".
  • Set the multi-meter on 200K Ohms.
  • Test resistance of the sensor.
  • Use Resistance Chart to determine sensed temperature.
  • Compare sensed temperature to actual temperature.
    • If sensed temperature is more than 5 deg. higher or lower than actual temperature = Bad Liquid Line Sensor

6. Check Ambient Sensor

  • Disconnect high voltage power from the unit by pulling the service disconnect or turning the breaker off.
  • Disconnect low voltage from the defrost board by removing the Red, "R" wire.
  • Disconnect the two wires from the defrost board connected to "AMBIENT" and "AMB G".
  • Set the multi-meter on 200K Ohms.
  • Test resistance of the sensor.
  • Use Resistance Chart to determine sensed temperature.
  • Compare sensed temperature to actual temperature.
    • If sensed temperature is more than 5 deg. higher or lower than actual temperature = Bad Ambient Sensor
    • Ambient Temperature reading less than 50 deg and the board will not initiate defrost = Bad Defrost Board
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Article ID: 589
Last updated: 30 Jan, 2023
Revision: 4
Access: Public
Views: 50
Comments: 0