Knowledgebase

PHE - Defrost Problem / Outdoor Coil Frozen

Article ID: 740
Last updated: 8 Jan, 2024

York Pkg Heat Pump: PHE

Re: Not Defrosting / Outdoor Coil Frozen

The PHE uses a Demand Defrost control board.

The board uses an Ambient (outdoor) Sensor and Liquid Line Sensor to determine the proper conditions for defrost to occur.


Qty Possible Causes:
Bad Liquid Line Sensor
Bad Defrost Board
Bad Condenser Fan Motor
Mis-Placed Coil Sensor
Bad Ambient Sensor
Bad Outdoor Fan
Low Refrigerant Charge
Bad Expansion Valve
Stuck Contactor


CHECKOUT:

1. Check Contactor 

  • If the outdoor unit is not operating → Step 2. Check Outdoor Fan
  • If the outdoor unit is running, check for 24VAC across the contactor coil.
    • No Power + Unit Running = Stuck Contactor

2. Check Outdoor Fan

  • If the outdoor unit is not operating, set the thermostat to call for heat.
  • Inspect the outdoor unit and make sure the outdoor fan is operating.
    • Fan Operating → Step 3. Test Defrost Cycle
    • No Fan ⇒ Check for 230VAC to fan motor on the connector plug between Red and Black wires.
      • No Power = Bad Defrost Board or Unit in Defrost
      • Power Present + No Fan = Bad Outdoor Fan

3. Test Defrost Cycle


4. Check Refrigerant Pressures

  • Hook-up refrigerant gauges to the pressure ports on the unit.
    • Blue ⇒ Low Pressure
    • Red ⇒ High Pressure
  • Monitor pressures as the system operates.
  • DO NOT ATTEMPT TO ADD FREON WHILE THE COIL IS FROZEN!

DEFROST MODE

  • Connect a thermometer to the liquid line near the Liquid Line Sensor.
  • Initiate a Defrost Cycle by jumping the TEST pins.
  • Monitor system pressures and the liquid line temperature while the unit is in a defrost cycle.
  • Suction and Discharge pressure should slowly climb as the liquid line warms.
    • Suction Pressure, Discharge Pressure and Liquid Line Temperature Don't Increase ⇒ Check Heating Mode pressures (below)
Defrost Termination
Refrigerant Suction Pressure Discharge Pressure Liquid Line Temperature
R410A

100-120 Suction

300-375 Discharge

80-90 Deg

HEATING MODE

Normal Pressure Range
Refrigerant 0-30 Deg O/D 30-50 Deg O/D
R410A
  • 75-100 Suction
  • 250-320 Discharge
  • 100-150 Suction
  • 250-375 Discharge
  • Low Pressure Issues
    • Low Suction + Low Discharge + Expansion Valve Frosting = Low Refrigerant Charge or Bad O/D Expansion Valve
      • Try adding refrigerant through the Low Pressure gauge.
        • Suction and Discharge Pressures should gradually increase as refrigerant is added.
        • If the Discharge Pressure increases but the Suction stays low or drops = Bad O/D Expansion Valve
    • Low Suction + Normal to High Discharge + Expansion Valve Frosting = Bad O/D Expansion Valve 

5. Check Liquid Line Sensor

  • Disconnect high voltage power from the unit by pulling the service disconnect or turning the breaker off.
  • Disconnect low voltage from the defrost board by removing the  Red  "R" wire.
  • Disconnect the two  Blue  wires (plug) from the defrost board connected to "COIL".
  • Set the multi-meter on 200K (not 200) Ohms.
  • Test resistance of the sensor.
  • Use Resistance Chart to determine sensed temperature.
  • Compare sensed temperature to actual temperature.
    • If sensed temperature is more than 5 deg. higher or lower than actual temperature = Bad Liquid Line Sensor
    • If sensor reads correct but terminates defrost too soon ⇒ Look for Mis-Placed Coil Sensor
      • Sensor must be between the O/D Expansion Valve and the Condenser Coil on one of the feeder lines (typically a short stub of 3/8" pipe at the coil).

6. Check Ambient Sensor

  • Disconnect high voltage power from the unit by pulling the service disconnect or turning the breaker off.
  • Disconnect low voltage from the defrost board by removing the  Red  "R" wire.
  • Disconnect the two  White  wires (plug) from the defrost board connected to "AMBIENT".
  • Set the multi-meter on 200K (not 200) Ohms.
  • Test resistance of the sensor.
  • Use Resistance Chart to determine sensed temperature.
  • Compare sensed temperature to actual temperature.
    • If sensed temperature is more than 5 deg. higher or lower than actual temperature = Bad Ambient Sensor
    • Ambient Temperature reading less than 50 deg and the board will not initiate defrost = Bad Defrost Board
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Article ID: 740
Last updated: 8 Jan, 2024
Revision: 4
Access: Public
Views: 59
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