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Rheem RPNL / RPQL - Low Pressure - Code L21 - Heating

Article ID: 764
Last updated: 12 Feb, 2025

Rheem Heat Pump: RPNL / RPQL

Re: Heating - Low Pressure Lockout - Code L21

These heat pump models have a control board which monitors equipment operation.

If the low pressure switch trips three times during a run-cycle, a "Hard-Lockout" Code L21 is generated and must be manually reset.

Reset the lockout by 1) Removing Line Voltage Power, 2) Removing Low Voltage Power or 3) Pressing the TEST button for 1 second.


Qty Possible Causes:
1 Low Refrigerant Charge
Bad O/D Expansion Valve

CHECKOUT:

1. Check Equipment Status

  • Ensure that the outdoor coil is not frozen = Defrost Problem → Step 3. Check Defrost
  • Ensure that the outdoor fan is operating in the heating mode.
    • Compressor Running + No Outdoor Fan = Defrost Mode, Bad Fan Motor/Capacitor or Bad Control Board
      • Ensure unit is not in defrost mode (suction line should be hot in heating mode, cold in defrost mode)
      • Check for 230VAC going to the outdoor fan motor.
        • Power + No Fan = Bad Cond Motor / Capacitor  Check Capacitor
        • No Power = Bad Control Board or Defrost Mode

2. Check Refrigerant Pressures

  • If the outdoor coil is frozen → Step 3. Check Defrost (Do Not Attempt to Add Freon with a Frozen O/D Coil!)
  • Hook-up refrigerant gauges to the pressure ports on the unit.
    • Blue ⇔ "True Suction" Port (Not The Suction Line)
    • Red ⇔ High Pressure (either refrigerant line)
  • Monitor pressures as the system operates.
Normal Pressure Range
Refrigerant 0-30 Deg O/D 30-50 Deg O/D
R410A
  • 75-100 Suction
  • 250-320 Discharge
  • 100-150 Suction
  • 250-375 Discharge
  • If a Liquid-Line Sight Glass is installed, observe for bubbles in the sight glass (after the system has been operating for at least 5 min.)
    • Bubbles = Low Refrigerant Charge
  • No Sight-Glass ⇒ Check Sub Cooling
    • Check the Liquid Line Temperature near the outdoor unit.
    • Record "Saturation Temperature" from the discharge pressure gauge.
      • Sub-Cooling = Saturation Temp - Liquid Line Temp
        • Normal Sub-Cooling = 3 - 12 deg. (Sight-Glass Clear)
  • Low Pressure Issues
    • Low Suction Pressure + High Sub-Cooling + Expansion Valve Frosting = Bad O/D Expansion Valve 
    • Low Suction Pressure + Low Discharge Pressure + Low Sub-Cooling + Expansion Valve Frosting = Low Refrigerant Charge
      • Try adding refrigerant through the Low Pressure gauge.
        • Suction and Discharge Pressures should gradually increase as refrigerant is added.
        • If the Discharge Pressure increases but the Suction stays low or drops = Bad O/D Expansion Valve

3. Check Defrost

  • Cycle the heat pump through a defrost by shorting the TEST pins on the defrost board.
  • Observe refrigerant pressures (may need to switch Red hose to liquid line for cooling High Pressure)
  • Unit should terminate defrost somewhere around the following pressures:
    • 125 - 140 Suction 
    • 300 to 400 Discharge.

4. Check Air Temperature Rise

  • With the auxiliary heaters disconnected (remove "W1" and "W2" form the air handler terminal block):
    • Check the Return Air Temperature near the unit or in the filter compartment.
    • Check the Supply Air Temperature.
    • Normal Temperature Rise = 15-20 deg.
      • Abnormally Low Return Air Temperature ⇒ Check Return Ductwork for Cold Air Infiltration
      • Low Temperature Rise = Inefficient Operation
      • High Temperature Rise = Low Airflow
    • RE-HOOK "W1" AND "W2" WIRES ON THE AIR HANDLER
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Article ID: 764
Last updated: 12 Feb, 2025
Revision: 13
Access: Public
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