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GSH - Outdoor Unit Not Running

Article ID: 563
Last updated: 27 Aug, 2018

Goodman Heat Pump: GSH

Re: Outdoor Unit Not Running

The indoor blower is operating, but the outdoor unit fan and compressor are not running.


Qty Possible Causes:
No Line Voltage Power
Bad Capacitor
No Call on "Y"
Bad Contactor
Open Pressure Switch (LPS)


CHECKOUT:

1. Check High Voltage Power & Contactor

  • Check for 230VAC inlet power across L1 and L2 of the compressor contactor.
    • No Power ⇒ Check Disconnect and Breakers
      • Check for a "Short-to-Ground" before checking breaker!
  • Check to see if the compressor contactor is pulled-in.
    • Not Pulled-In → Step 2. Check Low Voltage
    • Pulled-In + Inlet Power + Not Running = Bad Contactor or Bad Capacitor
      • Check for 230VAC on the leaving side of the contactor.
        • Power In + No Power Out = Bad Contactor
        • Power Out + Not Running ⇒ Check for a Bad Capacitor
          • Motor and Compressor may both be off on over-temperature

2. Check Low Voltage Power

  • Ensure the thermostat is calling for either heating or cooling.
  • At the control wiring, check for 24VAC between "R" and "C".
    • No Power = No power from furnace
    • Power Present ⇒ Continue
  • At the control wiring, check for 24VAC between "Y" and "C".
    • No Power = No Call from the Thermostat ⇒ Recheck Stat
      • Look for a Condensate Overflow Switch at the air handler.
    • Power Present ⇒ Continue
  • Check for 24VAC across the compressor contactor coil.
    • Power at Control Wiring + No Power at Contactor = Open Pressure Switch (LPS).
      • ​​​​​​​Check Refrigerant Pressures

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Article ID: 563
Last updated: 27 Aug, 2018
Revision: 3
Access: Public
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